Broadened our multi-channel research, expanded our presence, and put Plan A at the heart strategically. Throughout the year we have managed and continued our research efficiency across the business. We also responded to the changing needs of our customers by improving our values without compromising on quality; something we view as short-term pain for long-term gain and turn in into quality products for the industries. Malaysia-based company, working as a global, independent membership organization in the public interest, we conduct research, convene conferences, make forecasts, assess trends, publish information and analysis, and bring executives together to learn from one another.